Magowan Tyres ( Mallusk )

A good setup in many ways and staff are friendly and helpful but I was told the only tyres to fit my car that they had in stock were a top of the range tyre and hence was charged an absorbent price. I wouldn't have minded if it had been a quality tyre as I do a lot of miles. However as it turns out this top of the range " Davanti" tyre is pure Chinese rubbish. Hence a matter of weeks later I am at my trusted local tyre depot getting them replaced.

Had to get 4 all weather tyres, great service, very friendly and good pricing. I had my wee boy with me and they let us into another waiting room so he had room to play and run about and they also put CBBC on the TV for him, wee man was very happy. Above and beyond service, highly recommended 👌 Will definitely be back when I need new tyres.

Went on Saturday 28/10/2023 for a wheel alignment and 3 tyres at around 1145am. Vehicle completed at 1255 pm. (Closing time on a Saturday 1pm) Drove car out and a few miles down the road it was apparent that the wheel Alignment was set completely wrong/ dangerous infact. The electronic stability control light was flashing and the abs was operating because of this. Car needed for work on Monday morning (NHS care worker) had no other option but to go to another tyre place on Saturday to get the wheel alignment set correctly, advised by 2nd place that alignment was completely wrong. Called magowan tyres on the Monday morning and advised them of what happened at my earliest opportunity and was told "it would get sorted" Called a few days later and was advised they couldn't give me a refund for the wheel alignment and would "owe me one" asked to speak to manager and he didn't have the decency to even come out of his office to speak to me. If I pay for a service that was carried out incorrectly I expect a refund. This wasn't the case. They have lost a customer definitely will not use again not even about the money it was the blasé attitude and arrogance towards a mistake which they made and couldn't be rectified on the day due to their opening hours otherwise I would have been straight back with it. Would not recommend.

I would highly recommend Magowan Tyres. The staff were amazing, providing fast service at an extremely competitive cost. They really know their stuff! I had 2 new tyres and an oil change very quick turn around. Premises are top notch. Lovely waiting room with working television which was a bonus. Will definitely be back! ⭐️⭐️⭐️⭐️⭐️